At FurEver Fresh, we take your satisfaction — and your dog’s well-being — very seriously. If you’re not 100% happy with the grooming results, please let us know within 48 hours. We’ll offer a free touch-up, adjustment, or a partial/full refund based on the concern. Services are non-refundable after 48 hours or if a client fails to disclose aggressive behavior or medical issues that prevent service completion. Your trust means everything to us, and we’ll work hard to make things right.